Tenant isolation
Each customer is represented as a tenant containing its properties and users. Application queries are property-scoped, with a second-line guard that refuses returned rows belonging to another customer.
Security & trust
Control that follows the way hotels actually operate.
Security in an ERP is more than a sign-in screen. It is the customer boundary, the permission on a task, the approval on a value and the evidence left after every important action.
Precise access
Built-in roles can be combined with customer-defined roles. Group users receive access to named properties, and roles can differ in each property.
Segregation of duties
Risky permission combinations are surfaced to administrators. Value-based approval policies can exclude a document’s raiser from approving their own request.
Credential handling
Passwords and scanner PINs are salted and hashed. New users set their own password through a one-time, expiring link; administrators do not need to know it.
Session control
Sessions are represented by hashed tokens, can be revoked across every device, and are ended when accounts are deactivated or passwords are reset.
Audit evidence
Business actions record the actor, time and affected entity. Audit records form a tamper-evident hash chain and posted documents follow correction rather than silent-edit workflows.
Operational resilience
Controls are useful only when they can be operated and tested.
Hotel Rhythm includes backup and restore tooling, preflight checks, scheduled-job records, tenant export and isolation verification. Infrastructure, retention and recovery objectives are agreed during implementation.
Backup discipline
Scripted backup, restore verification and recovery drills.
Job monitoring
Run history and alerts show whether critical scheduled work completed.
Data portability
Structured tenant export supports handover and governance.
Release checks
Security, tenant-isolation and accounting suites form part of preflight.
Technical review
Security documentation matched to your deployment.
During evaluation, your technical team can review the data model, access-control design, audit approach, deployment responsibilities and the controls configured for your environment.
Bring your security and control questions to the demo.
We can include your IT, finance and operations stakeholders in one focused session.